Show you are "one of the group" by referring to something that is
happening right now. One opening to help you immediately connect is to
walk out and start with, "I love your theme!" Then tell them why. Or,
"This is the perfect time of the year for this meeting." Naturally,
this must segway into your message.
When I speak at a very large hotel like the enormous Opryland Hotel
in Nashville, or any of the convention hotels in Vegas, I often use the
line, "When I checked in I asked the desk clerk, 'Do you have a gym!'
She replied, 'Yes madam, but you don't need it. You are going to have
to walk 6 miles to your room.'"
Your surroundings are often a good starting point. Once I spoke on
a set designed to replicate the bar in Cheers. My opening, "As an
unashamed, relentless self-promoter, it is great to be in a place where
everyone knows my name."
Location can be another immediate connection with the audience. My
all time personal favorite was speaking for the Hamilton Bank in
Philadelphia. Their meeting was held in
a night club called "Pulsation's" that enjoyed a futuristic theme. The
staff were all dressed in space garb, and robots where meeting and
greeting. The bank's meeting theme was "Close Encounters of the
Customer Kind."
For my entrance, I stepped out of a space ship that had descended
three stories, music blasting to the theme of 2001 Space Odyssey,
lights flashing, billows of smoke, and I was dressed in a custom-made
Wonder Woman costume. As I stepped out, surveying the audience I said,
"Now I know why W.C. Fields said, 'I'd rather be in
Philadelphia.'" It brought the house
down. When the message is related to the situation, you get a much
greater response to comedy lines than they normally deserve.
Sooner or later, something will go wrong while you're speaking. You
can ignore it or incorporate it. The lights will go out. A waiter will
drop a tray. In
California, there will be an
earthquake. Knowing this, why not prepare something to say, and when
you get inspiration, remember it for next time. Even if it happened to
someone else!
One of the best responses I've heard was spontaneous....the first time. Joe Griffith, a humorist from
Texas was speaking after dinner on a
stage with a formal head table. Ten minutes into his talk, the waitress
walked on the platform asking the dignitaries if they wanted more
coffee. Every one obviously noticed the major distraction. He quipped,
"Have you met my wife? When we work a convention, we WORK a
convention." Great incorporation.
Whenever you come up with a good spontaneous response to an unusual situation, file it away for future reuse.
Another time that I related to the immediate situation at the opening of my talk occurred in a
South Carolina resort. The association
executive was known for trying to economize and badgering his speakers
into lowering their fees. In fact, let's tell the truth, the man was
plain CHEAP! Weather problems lead to delayed flights, missed
connections, no luggage or rental car, $150 cab ride, and arriving late
at night.
At 9 a.m. there I was, addressing the delegates in my jeans and
sneakers. Fortunately it was a resort, and everyone was very casually
dressed. So I opened with a comedy routine I had not used in years
claiming "Henry insisted he could scrape up my fee, but I had to
economize on my expenses so I had to fly a discount airline......."
Then I described how the frugality of their executive had contributed
to my many adventures, real and imagined. Mostly imagined!!!
His parsimony was so well known with everyone. Not only did they
laugh louder than any audience before to the same material, they all
told me later they thought I was only wearing the jeans as an excuse to
make fun at Henry's expense. By the way, he loved being part of the
act!! His frugality was a matter of pride to him.
I hope this series of openings are helping with your creativity.
Patricia Fripp, CSP, CPAE is a San Francisco-based executive speech coach, sales trainer, and award-winning professional speaker on Change, Customer Service, Promoting Business, and Communication Skills. She is the author of Get What You Want!, Make It, SoYou Don't Have to Fake It!,and Past-President of the National Speakers Association. She can be reached at: PFripp@Fripp.com, 1-800 634-3035, http://www.fripp.com
We offer this article on a nonexclusive basis. You may reprint or repostthis material as long as Patricia Fripp's name and contact information is included. PFripp@Fripp.com, 1-800 634-3035, http://www.fripp.com
Originally Posted: Mar 5, 2007 at 4:00 PM Last Updated: Jul 8, 2007 at 9:29 AM
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Karen Blackwell manages supplier development and diversity at Nestlé USA. The company's buyers, she says, are clearly "the people who have the most opportunity to make a difference in supplier diversity," but she's part of that solution, too, with supplier diversity as her sole responsibility.
"My role is to help the buyers implement supplier diversity strategies," she says. "I help them identify diverse companies and identify opportunities for bringing them in. We sit down together and work out a strategy to make it happen."